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Help & FAQs

Listed below are some of the most frequently asked questions we hope will be helpful. We will update this section from time to time as questions are received. If you have a specific question that is not addressed here, please email us at support@andmedical.com.au

To use this FAQ, please click on the questions to reveal the answer.

Sales

A&D Medical Blood Pressure Monitors are sold in many respected pharmacy outlets in all capital cities and in most regional locations. You can locate your nearest A&D stockist by clicking on the Stockist tab on this website. Additionally, you can purchase most Blood Pressure Monitors and Telemedicine Products directly from us here.

Contact our A&D Medical Service department on 08) 83018120 or at service@andmedical.com.au and we can advise on and coordinate your service requirement.

The head office of A&D Medical is located in Seven Hills, New South Wales, with branch offices situated in Thebarton, South Australia, and also in Kensington, Victoria.

Warranty

Yes, all A&D Medical products are covered by a warranty period which varies from 12 months to 5 years depending on the model. To validate your warranty, please complete the A&D Warranty Registration form that will be provided with your product upon purchase.

A warranty claim should be returned to the place of purchase, i.e. the Pharmacy, initially. The Phramacist will then coordinate the claim with A&D Medical's Service department. A proof of purchase, in the form of an invoice or warranty card, should accompany a warranty claim.

Other

A&D's core technology is Analogue & Digital conversion. Hence the A&D acronym.